One-off support

One-off support

ph. 1300 798 872

Is monthly, ongoing IT support simply overkill for you? Maybe you are a sole-trader or only have a few employees and don't really experience too many IT issues? If so, we can still help you with our one-off support options.

Simply put, when you have an IT issue, you can call us and we will help. We will assess and fix your issue as quickly as possible for a fair price. We can usually fix it within 24 hours but often more quickly.

No fix,
no pay

We know that it can often be hard to figure out whether you are paying a fair price for getting your IT issue fixed. You don't want to be spending money for someone to tell you they can't fix it.

That's why we will conduct a free assessment on your technical problem to determine whether we can fix it for a fair price. If we can't, then there is no charge* and we'll help you find a solution.

*if the machine is delivered to Blue Arc offices.

What we can help with

We can easily, quickly and cost effectively help you if you are experiencing things like:

  • a virus;
  • issues with internet access;
  • lost data;
  • weird pop-ups;
  • a slow machine;
  • the 'blue screen of death'; or
  • weird error messages

There isn’t much we haven’t seen before, so get in touch and we’ll be able to get you back up and running in no time.

Free clean and tidy

While we are fixing your issue, we will also conduct a free general clean and tidy-up of your system to help prevent any further problems and address any potential concerns we come across.

Canberra IT Trouble Shooting

We're always happy to help.

 

Contact us